Customer Service

Keep Customers Happy

Customer Service: Manage and track service management and service scheduling in your organization.

Meet rising customer expectations with exceptional customer service. Driven by your business service model, and focusing on optimizing customer satisfaction, the Customer Service module takes case management to a whole new level.

Service driven customer satisfaction.

  • Queue creation
  • Case Routing
  • Service Level Agreements (SLAs)
  • KPI Dashboards
  • Streamlined Data
  • Record of Customer Activity
  • AI Enabled
  • Create & Schedule Services